olivia ford
olivia ford
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About Olivia

I am a catalyst for defining next-generation product experiences. My specialties include creating imaginative concepts and interactions for first of kind technology, leading design collaborations with engineering and product design teams, and planning end-user research efforts.

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My professional career started with Industrial Design and has led me to a focus on User Experience, User Research, and HFE/Usability.  I describe myself (and UX Design in general) as a catalyst for design-driven innovation.  For the past 5 years, I have been designing interactions, both physical and digital, for first of kind medical and life science technologies based on insights collected through user research.  Currently, I oversee and contribute to the design of AR interfaces and embedded touch screen interfaces on medical, consumer medical, and life science devices from start to finish.  I work in multidisciplinary teams on a variety of projects ranging from surgical/medical devices, laboratory devices, consumer health products, to work environments, mobile applications, augmented reality, and artificial intelligence interfaces.  My professional focus is on User Research, Usability/UX of physical and digital products, and HFE Process Definition in the Medical and Life Science Device and Consumer Healthcare field. 

Outside the office, I share my design expertise with young designers as an Adjunct Professor at Kean University Robert Busch School of Design. I have instructed courses in Industrial Design and Design Fundamentals ranging from freshman to senior levels.


Expertise

User Research  |  End-user focused research through contextual inquiry, usability evaluations, and expertise on the AAMI guidelines for medical device development

UX-UI  |  Usability studies and User needs / Workflow definition, Information architecture, Storyboards, Wireframes, Interactive prototypes, Requirements + Specifications, Visual design

ID  |  Concept development, Form ideation with a focus on usability and user experience

Design Direction and Project Management  |  Leading and directing UX projects/activities, Managing & guiding requirements informed by a research methodology and HFE guidelines to ensure the best product outcome for the end-users


Freelance

Other experience includes Freelance Graphic Design with a focus on brand identities and marketing materials, but not limited to personal prints, invitations, and digital media. To inquire about a project or quote, contact via ohliviaford@gmail.com.


Professional Involvement

  • IxDA NYC Chapter member
  • Young Professionals Advisory Council for Homeless Solutions, Inc.  |  2012 - Today
  • IDSA (Industrial Design Society of America) Professional member  |  2012 - 2018
  • Human Factors and Ergonomics Society (HFES) member  |  2016 - 2018
  • Adjunct Professor at Kean University Robert Busch School of Design  |  2014 - 2016

Press & Publications