olivia ford

Mini Resume

Work Experience

oliviaford-banner-01.png
siemens healthineers.png

Senior User Experience Designer

June 2018 - Present

Within Siemens Healthineers, the central UX team not only focuses on the user experience of a specific product or service, but also collaborates with all business lines to design a holistic, coherent, and delightful experience for the entire Siemens Healthineers product portfolio.

Responsibilities:

  • Establishing product experience through user journeys and workflows

  • Planning/organizing/conducting research efforts and moderating usability testing sessions

  • Creating mid-high fidelity wireframes and interactive prototypes that showcase various interface directions

  • Presenting designs, justifying design decisions, and helping stakeholders contribute to the design process

  • Translating wireframes into final visual design; collaborating with engineers to ensure the visual design translates to the final experience

  • Designing for responsive experiences and accessibility


images.png

Lead User Experience Designer

June 2015 - June 2018

HSD is an ISO 13485 and 9001 Certified Product Design and Development Firm specializing in medical, scientific, consumer, commercial, healthcare products and packaging delivery systems.

With User Experience as a key focus, I worked directly with clients and multidisciplinary teams to design and develop first-of-kind product experiences. As a researcher, I concentrated on understanding and defining critical user needs by analyzing, organizing, and graphically presenting data from formative studies and contextual research. I was also responsible for planning and conducting formal usability testing (Formative and Summative) including the creation of test plans, protocols, and the final report.

Responsibilities:

  • Conducting research - methods include contextual inquiry in user’s environments (operating rooms, cath labs, diagnostic labs, etc) and usability evaluation

  • User needs and workflow definition for first of kind products

  • Drafting design requirements and specification documents (User Needs Document, Usability Plan, User Interface Desgin Document)

  • Developing interaction architecture, wireframes, interactive prototypes, and visual design specifications

  • Planning and conducting usability evaluations for Verification and Validation - includes writing final protocols and reports

  • Advocating compliance with AAMI guidelines for Medical Device development

  • Synthesizing and presenting findings as actionable recommendations for clients

  • Helping with business development - presenting HSD’s research and UX / UI capabilities to potential clients, presenting at industry conferences


UX / UI Designer & Researcher

January 2013 - June 2015

My role morphed from Industrial Designer to a cross-functional role as a UX/UI Designer and Researcher. At HSD, I worked on a variety of projects ranging from surgical/medical devices, laboratory devices, consumer health products, to mobile applications. I planned, organized, and conducted human factors activities including user research methods such as contextual inquiry and usability evaluations, while growing my expertise on the AAMI guidelines for medical device development.


Industrial Design Intern

June 2012 - January 2013

Where it all started. I started my design career at HSD as an Industrial Design Intern. I assisted with concept development and form ideation with a focus on usability and user experience, and usability testing.


Relevant Experience

kean-design.png

Adjunct Professor

2014 - 2016

Michael Graves College at Kean University is transforming architecture and design education by making it meaningful to a wider public. The industrial design program at Kean provides a solid foundation in general design, visual arts and art history as well as extensive hands-on design experience to prepare graduates with the background and skills needed to confidently shape the world through design.

As an Adjunct Professor, I instructed a variety of design studio courses in Toy Design, Design Fundamentals, and Industrial Design, ranging from freshman to senior levels.

 

Freelance Graphic Designer

2010 - Present

I provide graphic design services that focus on brand identities and marketing materials for local businesses; but not limited to personal prints, event invitations, cycling jerseys, and digital media.

See some of my graphic design work here.


 
OliviaFord-uxIcons-11.png